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FAQs

 Q:  How do I schedule a Bounce Party N Play party?

It’s easy!  Just give us a call and we’d be happy to reserve your special day and time!  

Q:  Is a deposit required?

Yes, a $75 non-refundable deposit is required to reserve your party.  The balance is due and payable on the day of your party.

 Q:  What if I invite more guests?

Additional guests are never a problem!  There is a charge of $8 per additional guest for every party except the Lil’ Roo Party, which is $10 extra per guest.

 Q:  What time should my guests and I arrive at the party?

We ask that you and your guests arrive 15 minutes prior to your scheduled party to allow time to collect waivers and a short safety presentation.  

Q:  Is each guest, including adults, required to have a signed waiver?

All guests must have a completed and signed waiver for insurance purposes.  The waiver must be signed by a parent or guardian.  For you convenience, family members 17 years old or younger may be included on the same waiver.  Waivers may be downloaded on our website.  When booking a party, the invitations will come with waivers for each guest.

 Q:  Are socks required?

Yes! Yes! Yes!  For guest safety, socks are required to play on the inflatables. (Adults too!)

 Q:  Are safety instructions provided?

We pride ourselves on safety.  To help prevent injuries, each guest is required to participate in our safety presentation prior to entering the inflatable zones.

 Q:  Will supervision be provided in the bounce zones?

Our energetic and friendly staff will provide supervision so you can sit back, relax and enjoy the party!

 Q:  Can a guest play while wearing a cast?

For safety reasons, any guest wearing a cast or other motion limiting medical device (splint, sling or brace) will not be permitted to participate on the inflatables, while they’re more than welcome to and will not be charged for attending the party; they are prohibited from the inflatables.

 Q:  Can we start the party in the party room?

No.  Parties must start in the bounce zones because we do not want children with full tummies bouncing and getting ill.

 Q:  Will there be a staff member to assist me in the party room?

            Yes, a party room attendant will take care of our every need in
            the party room.

 Q:  Can I use my own decorations and/or paper products in the party room?

You’re welcome to use your own decorations and/or paper products in the party room.  To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, silly string, confetti, or piñatas.

 Q:  Do you provide party room set up and clean up?

            When you enter the party room, everything will be ready.

 Q:  Are gratuities (tips) appropriate?

            Gratuities for our staff are always welcome.

 Q:  When should I order pizza, beverages, goodie bags, and other party options?

We’ll call you 2 days prior to your party to confirm your guest count and party details.  So at that time you may order your party extras.  

 Q:  Can I bring food to my party?

You may bring cake, cupcakes, candy, vegetable trays and chips or pretzels to your party.  We’re sorry, but no other outside food is permitted.

 Q:  Can I bring in my own drinks?

Yes, you are welcome to bring your own drinks or purchase from us. If bringing your own drinks, please keep in mind that we provide you with cups.